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For this assignment, students are expected to observe a conflict management resolution process in the national news, business news, entertainment industry, on campus, at a place of employment, or at an organization in your community. Students will prepare notes on the conflict management process. 

A successful report will include:

Describe the conflict being reported. Be detailed and descriptive.

Who are the parties involved?

What is the issue causing the conflict?

  • Why is the issue causing a conflict?
  • How is/was the conflict managed?
  • Which conflict management styles did the parties use?
  • Did the parties involved negotiate to resolve the conflict? If so, which negotiation strategies were effective?
  • How was the conflict resolved?
  • How did stakeholders react to the resolution of the conflict?
  • Recommend how the conflict resolution process could be improved (in your opinion from what you have learned in this course).