In this exercise, you will complete a two-page summary about an electronic health record system of your choice.
1. Using an Internet search engine, search for various types of electronic health record software.
2. Select a system that was located via the search.
3. Prepare a two-page summary of the system including the following information:
- Name of the system and website
- A summary of the features of the system
- The types of facilities that would benefit from the system
Athenahealth is a private American company that provides network-enabled services for healthcare and point-of-care mobile apps in the United States. The company was founded in 1997 in San Diego and is now located in Watertown, Massachusetts. Athenahealth was acquired by Veritas Capital and Evergreen Coast Capital private equity firms in 2019 for $5.7 billion. It partners with more than 140,000 ambulatory care providers in all 50 states and across more than 120 specialties.
Athenahealth provides solutions for network-based medical records, revenue cycles, patient relationships, and care coordination. Most healthcare software has hidden price tags, and you receive less than is promised. Athenahealth is an investment-driven software, and they only get paid when the providers do. They help to increase revenue and improve efficiency. They offer unlimited one-on-one coaching sessions for your providers and administrators, virtual training, and eLearning videos available for self-paced learning. Customer support is available through chat, email, web support, or over the phone whenever you need it 24/7. Callers typically spend less than two minutes waiting to speak with a live support person.
With Athena, it helps with breaking down ICD-10-CM. This software also saves time instead of calling to verify the patient’s insurance and lets you know if their insurance requires precertification for any test or surgery. This software is designed to send the referring provider copies of the dictation. It saves on time management and the cost of paper by not printing it out and having to fax it manually. The software will explain why claims are on hold and what modifiers to use. You can also build templates in this software. It helps to let you know what the patient is allergic to or interaction with other medication that the patient is currently taking and if the patient has received or receiving pain medication from other physicians. You can run reports on how many patients were referred to you by certain physicians, insurance carriers, or workers’ compensation. This software is used throughout medical practices everywhere, and it can also be used to email in-house instead of Microsoft email. The network enables clinical and financial data to flow smoothly between users, registries, labs, pharmacies, payers, and other healthcare entities on the web. It can also tell you which surgeries are the top 10 for the facility. Patient record sharing locates the patient’s record and sends them to your workflow. You will receive the data and stay focused on your patient. Make it easier for patients to pay their bills online and schedule their appointments. The software is designed to find, fix and resubmit claims. They will discover issues, flag them and show you how to correct them before they become a real problem. Online scheduling reduces no-shows and administration work. They will monitor changes to the federal quality programs and update you as soon as possible.
The following facilities will benefit from Athenahealth: Medical Practices, Internal and Family Medicine, Pediatrics, Cardiology, FQHC, Ob-Gyn, Urgent Care, Hospitals and Health Systems, Orthopedics, Gastroenterology, Behavioral Health, Health Plans, Member-Centric Organizations, Strat-ups, and Ancillary Service Organizations.
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