Write Suggested resolution and key takeaways on the:

• Core problem
• Consumer Behavior issues are highlighted.

Here’s where your creative problem-solving kicks in. We don’t want to know what the company actually did to solve it, so don’t do research on this and present data or information on where they are now. Put yourself in the managers’ shoes at that time, without the benefit of hindsight now. I will provide you the core problem and consumer behavior issues is Poor management & regaining loyal customers