Directions for Quality Improvement Project
The intent of this assignment is to have the student become familiar with the Quality Improvement (QI) process and be exposed to some useful tools that will help with QI projects. Some examples are provided to assist students in parts of this assignment. First, the student should visit the Institute for Healthcare Improvement (IHI) website (http://www.ihi.org/topics/Pages/default.aspx) and select a topic for their QI project.
The paper should be in the American Psychological Associate (APA) template. The expectation is the APA formatting, references in text and in the reference page should be in proper format. To begin, the introduction of the paper should state some brief information about the project, along with a purpose. The paper should begin with an introduction.
Introduction
Problem, Gap & Best Practice
In paragraph form
Change Theory & Cultural Competency
(No example)
What change theory would you use to implement this Quality Improvement project? The text and module have many different examples of these types of theories. This is a very important part of the project because if you are not aware of how to make change happen or the stages of change theory, the project may not be successful. In this section:
Next, respond in paragraph form to the following (make sure you provide references to each):
- Define cultural competence
- Why is it important in nursing?
- Name three requirements for organizational cultural competence
- Name the three Critical Treatment Issues to Consider in Providing Culturally Responsive Services
- Name three requirements for organizational cultural competence
- Discuss at least four qualities of effective cultural competence training
Teams, Aims and Measures (provide references from the IHI for each)
After visiting the Institute for Health Care Improvement (IHI) website at http://www.ihi.org/resources/Pages/HowtoImprove/ScienceofImprovementHowtoImprove.aspx review the Model for Improvement and its various sections. Respond to the following questions in paragraph form:
- What does the IHI say about forming a team? Provide a reference
- How would this be done in this project?
- What disciplines would be on the team and why?
- What does the IHI say about setting measures? Provide a reference
- How would measures be set in this project?
- What specific tool would you use to test the changes? Provide a reference
- What would be done in each step of the tool in this project?
- How would you implement and spread the changes?
What does the IHI say about setting aims? Provide a reference
How would aims be set in this project?
Testing & Implementing Changes
Visit the IHI website at http://www.ihi.org/resources/Pages/HowtoImprove/ScienceofImprovementTestingChanges.aspx and respond to the following questions in paragraph form:
Leadership Style & Potential Cultural Legal Issues
This section should tell the reader what leadership style would be used to implement the project. In addition, the student will describe a potential legal problem if a manager were not culturally sensitive.
- Define the leadership style with a reference and tell the reader why it would work.
- Given that we all work in diverse organizations, it is important for us to be culturally sensitive when managing a diverse workforce. According to the readings, if a manager is not culturally sensitive with their communication what specifically could be a potential legal problem? Ensure you provide a reference
Conclusion
The summary or conclusion should be comprehensive and should give a brief overview of the project. Each section included in the directions should be briefly addressed. This section should be a minimum of three to six paragraphs. The reader should be able to read the summary only and gather enough information to understand the intent of the project.
