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Question #1

After reading “Logistics Performance: Efficiency, Effectiveness, and Differentiation” identify and explain the underlying dimensions of logistics performance. 

Question #2 

Why do you think the authors of the paper “Logistics Performance: Efficiency, Effectiveness, and Differentiation” came to the conclusion that logistics managers need to compare their logistical activities with their competitors and also methodically search and scrutinize the results of other companies in their industry?