Read the case study and get a thorough understanding of what has taken place. In this case, you'll read about a company, Spencer Owens & Co. that was really ahead of the times when implementing diversity initiatives. However, as time has passed, you'll get a sense that things haven't really progressed as they should have. As you read, think about what effective diversity and inclusion look like and the practices that leaders can implement to promote diversity and inclusion.

After reading the case study, answer the six (6) questions below in 3-4  pages, 12-point Times New Roman font, single spacing, using MPA or MLA format. You should explain your answers with enough detail to demonstrate your understanding of the case study and the course material (i.e., your answers should be more than just a few words).

What is the major overriding issue in this case?

• In other words,      what major question or issue does this case address?
• Some things to      consider: a) Have the basic problem(s) been identified or are these      symptoms? b) If more than one problem presents itself in the case, have I      selected the most important issue? c) Am I putting myself in the manager’s      shoes and looking toward future actions?

What are the 3-5 most important facts of the case or points to consider in relation to the problem?

• Present a brief      listing of the key facts. Do not rehash the case, just identify the key      facts.

What topics from class are most relevant to this case and why?

• Present a brief explanation of the topics from the class that are most relevant to this case regarding the basics of diversity and inclusion, the benefits they can bring to employees, teams, and organizations and different tactics that leaders can employ to promote inclusion. Also, consider some of the barriers that leaders and organizations face with regard to successfully and effectively promoting diversity and inclusion. Be specific.

How well has Spencer Owens done in its diversity efforts?

What explains why the firm is now having trouble?

What should the leader do to turn things around?