I'm working on a communications multi-part question and need an explanation and answer to help me learn.

Use attachment and your own words to answer these questions

6.1 What is you-attitude? (LO 6-1)

6.2 How can you create you-attitude within sentences?

(LO 6-1)

6.3 How can you create you-attitude beyond the sentence level? (LO 6-2, LO 6-3)

6.6 Think of a time when you felt a business cared about you. What words or actions made you feel that way? (LO 6-1, LO 6-2)